Never Stop Learning

Automation is set to kill a lot of jobs (so called unskilled jobs) but people who do the unskilled jobs have familes to feed too. What happens to the people who are challenged by technology and are getting left behind each and every day.

What happens to these people and their families?

Nobody seems to have a good answer to the question. I have an answer, you might not want to hear it but I am going to tell you any way.

Learn to empower yourself! I think I want to put this saying on a shirt “Free doesn’t Free anyone.” “What makes you free is Investing in Yourself. ”  ~Author Sheila B.

When you invest in yourself you are saying to yourself “I am worth it.” My grandmother use to say “when yo learn something new nobody can take it from you.”

Learn something new each day,  apply what you have learned to make your life just alittle bit more enjoyable.
Yes,  it can be intimidating to try new things, it’s also exciting when you think of the posibilites.

When I was laid off in November 2011, I started my own company. I decided it was time for me to live my dreams and stop building some else’s dream. Yes, I was  intimidated but I wanted to see my creation in the world.

Yes, was a battle however, it’s very rewarding at the end of the day.  I didn’t have a coach or a mentor. People think age discrimination happens just on the job, it happens in business too. Everything is about the Millennials.

Here is a coach and mentor for you http://bit.ly/2mVpjX0. You only need 2 hours a day to learn something new. The best part about the online world- age doesn’t matter.

Listen to the information that’s being presented it’s free http://bit.ly/2mVpjX0.
Listen with an open mind and think of the possibilites.

Check it and let me know what you think.

All the best,

Sheila

 

 

 

Embrace Negative Feedback

Nobody wants to hear bad things about their product or service.
You put your heart and soul into having the best product or service and people just don’t understand or appreciate your hard work.

I understan how you feell; I used to feel like that too about our product.
Critism of your product or serive is hard to take and nobody wants a bad review.
Try to look at it from the customer’s point of view, your product or service didn’t meet their needs in some way.

Positive feedback all the time will give you a false sense of perception. Negative feedback allows you to take a critical look at your product or service.

Negative feedback from a past customer is a good thing for your next customer.
Don’t let your feeling get in the way of business. Business is about risk and reward and using stategies that will move your business forward.

Learn to embrack negative feedback it will help you grow your business.  See negative feedback as a positive; it’s more valuable than positive feedback. Negative feedback will move your business foward.

Listening to your customers will grow your business. Giving your customer exactly what they want will grow your business. The first time we received negative feedback  we blamed the customer. The customer didn’t understand how to use the product.

Positive feedback gave us a false sense of security. We checked the units that were returned to us and guess what? Some of the units didn’t function properly the customer was not having a good experience with our product.

We were only spot checking some of the units before they were shipped to the customer. We didn’t realize some units weren’t working properly since we always received positive feedback or no feedback. We took the no feedback to mean the customer was happy with our product.

The neagative feedback lead to a change to the quality control policy. If we never received  negative feedback this change might not have happened.  The policy change doesn’t stop negative feedback however it ensures each costumer gets a unit that functions properly.

Learn to embrace negative feedback it will help you grow your business.
All postive feedback will gives a false perception of how you are doing in the marketplace.
You don’t have to agree with the customer’s opinion however you should be polite and thank them for their feedback.

 

 

 

 

 

 

 

 

 

 

Join Me At The Paul Robeson House

I am so excitied! I have been asked by The Paul Robeson House to share my story of how I became an entrepreneur.

I will be speaking on The Secret to Working Less and Increase Profits.

Here are the details:

Paul Robeson House

The Secrect to Working Less and Increased Profits

Speaker: Sheila Benjamin

Feautred On:

Pittsburgh Post Gazette

Inventorz Network

The BeeHive Podcast

2015 Winner of

The 190th District Image Award

Date: 3/18/2017. 3/25/2017 or 4/1/2017. 4/15/207. 4/29/2017

Time: All dates are 9:30AM- 11:30AM

Place: Paul Robeson House- 4951 Walunt Street, Philadelphia, PA 19139

Event Price: $50.00

Order Your Ticket: https://authorsheilab.ticketspice.com/the-secret-to-working-less-and-increase-profits

You can also pre-order a copy of my book “Getting Stuck Changed My Life” all book proceeds will be donated to Paul Robeson House.